Privacy Policy
Last Updated and Effective date: June 12, 2024
This privacy policy describes how TYCO.MADE LLC collects, uses, discloses, and protects our customers’ personal information. It also tells you about the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions. Please note, our privacy practices are subject to the applicable laws of the places in which we operate. You will see additional region-specific terms that only apply to customers located in those geographic regions, or as required by applicable laws.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with us and our products and services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following are the categories and specific types of personal information that we collect:
Basic Identifying Information
Including your full name, alias, postal address, e-mail address, phone number, date of birth, account name, signature, username, social media handle, or other similar identifiers.
Government-Issued Identifiers
Including your driver’s license number or other similar government identifier.
Device Information and Other Unique Identifiers Including device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
Internet or Other Network Activity
Including browsing or search history and information regarding your interactions with our websites, mobile applications, emails, or advertisements.
Geolocation Data
Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.
Payment Information
Including credit or debit card numbers.
Commercial Information
Including products or services you have purchased, returned, exchanged, or considered; preferences; and rewards activity related to Beauty Insider membership.
User Content
Including your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).
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How We Collect Your Personal Information:
We collect personal information about you from various sources. For example, we collect and obtain information:
Directly from You
We collect personal information you provide, such as when you make a purchase; register for an account or create a profile; contact us; respond to a survey; RSVP for an event; interact with us in person; participate in a sweepstakes, contest, or other similar campaign or promotion; sign up to receive emails, text messages, and/or postal mailings.
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Using Online Tracking Technologies and Other Automatic Data Collection Technologies
When you visit our websites, open or click on emails we send you, or interact with our advertisements, we automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, and cookies.
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From Social Media Platforms and Networks
If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, YouTube, and Pinterest) in connection with our website, we collect information that you disclose to us, or that the social media platforms disclose to us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
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Cookies / Online Tracking Technologies
This information is used to provide advertising about products tailored to your interests which may appear either on our websites or during your online browsing.
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How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide products, such as to fulfill your orders and/or complete the transactions you request; to process your payments; to provide you receipts and order updates; to send notifications to you related to your account, purchases, returns, exchanges, subscriptions, and reservations; to create, maintain, and otherwise manage your account, or profile, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history; and to provide a forum for discussion, asking questions, posting photos and reviews, and sharing experiences.
Depending on the products you request, the categories of information used for these purposes may include Basic Identifying Information, Payment Information, and Commercial Information. If you attempt a return, you may be asked to provide a Government-Issued Identifier.
Communicating With You
We use your personal information to communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback, and to provide customer service.
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Marketing and Promotional Purposes
We use personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail (such as trend alerts, promotions, new product launches, and event invitations); to show you advertisements for products tailored to your interests on social media and other websites; and to administer our sweepstakes, contests, and other similar promotions.
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Analytics and Personalization
We use personal information to conduct research and analytics, including to improve our product offerings; to understand how you interact with our website, advertisements, and communications with you; to determine which of our products are the most popular; to improve our website, and marketing campaigns; to personalize your experience; to save you time when you visit our website; to customize the marketing and advertising that we show you; to better understand our customers’ needs; and to provide personalized recommendations about our products.
Security and Fraud Prevention
We use personal information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions; attempts to manipulate or violate our policies, procedures, and terms and conditions; security incidents; and harm to the rights, property, or safety of our users, customers, employees, or others.
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Legal Obligations
We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
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Core Business Functions
We use personal information to support core business functions, including to maintain records related to business process management, loss and fraud prevention; to collect amounts owing to us; and to provide and maintain the functionality of our website, including identifying and repairing errors or problems.
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How We Disclose Your Information
Service Providers
We disclose certain personal information to service providers that perform services to support our core business functions and internal operations including: fulfilling orders; delivering packages; complying with your request for the shipment of products to or the provision of services by an intermediary; sending postal mail, e-mails, and text messages; analyzing customer data; providing marketing assistance; administering our Ratings & Reviews; supporting beacons; processing credit card and debit card payments; investigating fraudulent activity; conducting customer surveys; and providing customer service.
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Social Media Platforms and Networks
Our website has feature such as, plugins, widgets, and/or other tools made available by social media platforms and networks that may result in information being collected or disclosed between us and such parties. Their use of your information is not governed by this privacy policy.
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Legal Process
We may disclose personal information in response to subpoenas, warrants, court orders, government inquiries, or investigations; or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
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How We Protect Your Privacy
Personal information is maintained on our servers or those of our service providers, and is accessible by authorized employees, representatives, and agents as necessary for the purposes described in this privacy policy.
We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic, and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.
We are not liable if you utilize a browser or device with functionality that allows you to remain logged in so that you do not have to re-enter your password each time you want to access your account. If you choose to remain logged in, you should be aware that anyone with access to your device will be able to access and make changes to your account and may be able to make purchases through your account. For that reason, if you choose to remain logged in, we strongly recommend that you take appropriate steps (such as enabling the “Passcode Lock” security feature on your mobile device) to protect against unauthorized access to, and use, of your account. Please also notify us as soon as possible if you suspect any unauthorized use of your account or password.
Your Rights
The Right to Opt Out of Cookies and Using Online Tracking Technologies
Our use of online tracking technologies may be considered a “sale” / “sharing” under applicable law. Visitors to our website can opt out of being tracked by these third parties by sending an email to info@tycomade.com requesting to opt out.
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The Right to Access, Correct, and Delete Personal Information
Depending on your state of residence in the U.S., you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. If you are a resident of Canada, you have the right to request access to your personal information, to have your personal information rectified if it is inaccurate, incomplete or out of date, and to withdraw your consent to our collection, use, and disclosure of your personal information (including or use or sharing of your personal information for marketing or other secondary purposes). These rights may be limited in some circumstances by applicable law.
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Access and Deletion
You can access, correct or delete personal information in your TYCO MADE account. If you need assistance accessing this information you can submit a request to access, correct or delete your personal information, or withdraw consent, by sending an email to info@tycomade.com requesting to access, correct or delete personal information. In response, you may be asked to provide a Government-Issued Identifier.
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Managing Communication Preferences
Email You can stop receiving promotional e-mails at any time by:
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Clicking on the “unsubscribe” link at the bottom of any promotional e-mail that you receive from us; or
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Logging into your account on TYCOMADE.com, clicking on the “My Account” page, and managing your email preferences.
Postal Mail You can stop receiving promotional postal mail at any time by emailing info@tycomade.com.
Text Messages You can opt-out of receiving text messages from us by replying “STOP” to the text message you receive from us. Please note that this will only opt you out of the specific text messaging program associated with that number.
Children's Privacy
Our website is not intended for or directed to children under the age of 14. We do not knowingly collect personal information directly from children under the age of 14 without parental consent. If we become aware that a child under the age of 14 has provided us with personal information, we will delete the information from our records.
Communication
If you have any questions about our privacy or security practices, you can contact Sephora’s General Counsel by mail, telephone, or e-mail:
TYCO.MADE LLC
4405 Harbour Town Dr.
Beltsville, MD 20705
301-538-1985
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​If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, telephone, or mail.